Cheap postal rates for Parcel Delivery
Cheap postal rates for Parcel Delivery
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Parcel Extra Cover With PostageSupermarket.com

EXTRA COVER FOR YOUR PARCEL
     
  • Extra Cover AvailableStandard liability insurance of £50.00 included when using TNT, DHL and City Link.  TNT will only cover loss of your parcel, not damage. 
  • Extra Cover AvailableCollectPlus offer thier own cover up to £50.00. 
      Both these items are provided by the courier, not postagesupermarket.com.
  • Extra Cover AvailableStandard liability insurance of £100.00 included when using Parcelforce.

  • We also offer you the option of purchasing our Extra Cover. This means we will refund you to a maximum transit cover of £2500.00 in the case of loss or damage accoring to our terms and conditions. Any consignment sent with an cost value greater than £2500.00 will be at your own risk. If you do not purchase our extra cover at the time of booking then you will only be covered for the standard amount offered by the respective courier. 
USING YOUR EXTRA COVER – LOST OR DAMAGED PARCELS
    Extra Cover Available


    Fully complete a Claims Form. You must provide:-


  • Extra Cover AvailableCost
    invoice for goods sent.
  • Extra Cover AvailableIf applicable – photograph of damage and packaging.
  • Extra Cover AvailableConfirmation that damaged goods can/cannot be repaired.
  • Extra Cover AvailableIf goods can be repaired, we require a copy of repair invoice. In order for us to process lost or damaged claims, we need to obtain Extra Cover Availableconfirmation that the parcel is lost or damaged. When activating your Extra Cover, we must be notified within 5 days of the courier confirming it has been lost.
  • Extra Cover AvailableIf the contents of your parcel are incorrectly packed or contain a prohibited item we will not process your claim.
  • Extra Cover AvailableThe Postagesupermarket.com MUST be notified of damaged claims within 24 hours of delivery.
  • Extra Cover AvailableExtra Cover refunds can take up to 28 days to process.
  • Extra Cover AvailableWe do not offer a credit note policy
Postage Supermarket Address
Head Office
Postage Supermarket
15-17 Elms Vale Road
Dover
Kent
CT17 9NZ

01304 202300
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